SoftIron’s HyperSafe Ceph Support Service is the most comprehensive, cost effective approach to supporting an existing Ceph storage environment, no matter your setup.

SoftIron now offers world-class support services for Ceph, providing the enterprise with robust and flexible service offerings tailored to their particular storage infrastructure needs, at highly competitive pricing.

Whether you “roll your own” or have an existing Ceph support contract elsewhere, we have a range of support solutions that can help.

HyperSafe Ceph Support At A Glance

  • No forced software upgrades
  • 24-hour support coverage
  • 4-hour response, no matter what
  • Chat or phone-based support
  • No additional costs, no licenses
  • SoftIron Technical Account Manager
  • Unlimited service requests
  • Periodic health/quality checks
  • Assisted/managed patches/updates

Use the form to enquire about pricing and a service option that’s right for you. One of our Account Managers will be in touch to learn more about your environment, and to walk you through our Ceph Support service tiers.

New to HyperSafe? Learn more about it here.

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