SoftIron proactively searches for and responds to all reported security vulnerabilities on all HyperCloud products. We are committed to rapidly mitigating security vulnerabilities affecting our products and providing clear guidance to the security community, customers, partners, and end users on the solution, impact, severity and mitigation of any issues.

Reporting a Potential Security Vulnerability

If you have discovered a potential security vulnerability in a SoftIron product, please contact us at Please include the following details:

  • The product(s) and version(s) affected
  • Detailed description of the vulnerability including steps necessary to replicate the issue
  • Known exploits

This Security Disclosure Policy was last updated on August 11, 2023.

Back to Top